If an item arrives damaged just contact us within 14 days of delivery and we will mail you a replacement item at no cost to you. If the item is damaged, you may be asked to email us a photo of the item, which will be used to improve quality assurance processes. Replacements are approved at the sole discretion of Badboxx. Note: Due to the nature of the products in our sex toy subscription box, we do not offer refunds or returns or exchanges.
All goods that are available in our warehouse, are placed after payment is made and shipped within 1-5 days of placing your order. Of course, we always strive to keep all products in stock for you. It may happen that there will be shortages, and in such cases, we will contact your e-mail.
All of our monthly sex toy subscription boxes include at least four products, in addition to an assortment of fantasy items and toys to foreplay enhancers & games. We try always to include a variety of sex toys in our boxes.
Due to the nature of products in our boxes, we do not offer refunds or returns. All of the products included in Badboxx are of the highest quality. However, if you have an issue with a product in your box, please get in touch with us, and we will work with you to make it right!